Our Work

Here at HCCU, we are passionate about delivering the best possible service to our members.
We work extensively in the following areas to ensure our working environment is subject to continuous improvement by raising and expressing our member's needs and concerns to the company.
Our representatives are approachable, committed and ready to listen whenever our members need us.

Representation relating to pay

Negotiating and representing all pay-related matters for members, including achieving pay raises and reviews.

Navigating the HCC Flying Agreement & Roster Guide

Providing dedicated and timely support for members with queries relating to the flying agreement and their duties/roster issues. We understand mixed flying and the additional pressure this presents.

Providing support with employment policies

We have over 10 years of experience in representing and negotiating OCG contract types, and this includes elements of policy management such as; Attendance at Work, Managing Absence, Conduct and Disciplinaries, Social Media Policy, Bullying & Harassment, Downroute Incidents, Grievances and Discrimination

Dedicated Support During Operational Disruption

Delays, Cancellations, Weather, World Events. All play a part in disrupting the rosters of our members. We are on hand to provide support and advice when this happens, including raising things with management when you are unable to.

Training, Recruitment and Promotion

HCCU meets regularly with fleet management to discuss various issues relating to training, recruitment and promotion and plays an active role in forming decisions in these areas.

Personal Matters and Unforeseen Events

Life happens - and sometimes, we need someone to talk to. HCCU are here for members when things don't go to plan, or there are personal matters that you need support with. Our representatives are ready to listen and treat all personal issues with strict confidentiality.

Got questions or concerns? We’re always here.

Drop us a line — we’d love to hear from you.